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Common Questions about Alpenglow Vacation Rentals Homes

How do I use this website?

Its as Easy as 1-2-3!

1.  Search Rentals, Enter your desired dates
2.  Check the boxes to Compare Homes
3.  Click on the Yellow "Book It Now" tab and reserve your rental of choice!

Need Help?  Please call Victoria at either 541-385-7100 or 1-877-437-5957

How do i check in?

You will be given a code just prior to arrival to open a lock box.  The location of the lock box will be in your driving instructions.

Are Pets Allowed?

Yes.  Only in pre-approved designated pet friendly homes with prior approval.

What are the check in check out times?

Check out time is 11 a.m., and check in time is 4 p.m.  There is a $50 late fee imposed for late departures of more than 15 minutes that will be charged to your Visa or MasterCard that you provided at reservation time.

How do I make a reservation?

 Please feel free to contact us at 541-385-7100 if you would like assistance or prefer speaking to a reservationist or just make an instant reservation easily by 1) selecting your Travel Dates,  2) either or all of the following options:  Amount of Bedrooms or Guests, 4) Availability, 5) Selecting Unit.  Or simply selecting Availability, Compare or Calendars options.  To complete reservation, just follow the prompts.  At any time if you would like assistance, have questions or would like us to complete the process for you, just call us, we would be happy to help!

Is booking online secure?

Yes, we use a DigiCert SSL Secure key to ensure that all transactions are made in a secure environment and we never share any of your information, at any time.

What is supplied in the home?

All homes are fully stocked with a one-time set up with linens, towels, beach towels, toilet paper, paper towels, dishwasher detergent, hand soap, liquid dish soap, shampoo, conditioner, hair dryers.  Fully equipped kitchens include spices and plenty of dinnerware, flatware and cookware.

What do I need to bring?

Your clothes, groceries, toys and happy vacationer faces!

Is daily housekeeping service available?

Mid-Week cleanings are available for an extra fee, designated on your home of choice.  We will do the best we can to accommodate your request to provide you with excellent customer service!